A girl probably in her mid 20s dressed in business attire got into my Uber Share while I was on my way to a meeting today morning. She and I were the only occupants (apart from the Uber driver).
At a junction, the Uber driver stopped his car and gave the right indicator to take a right turn.
"Why are you taking a right? Please take a left - we will reach 20 minutes faster" she ordered.
I and the driver looked left. The left was a one-way street.
"Sorry madam. As per Uber Share rules I cannot deviate from the route given to me by Uber on the map" he said indicating his Uber screen.
"I take an Uber Share everyday, and every driver listens to me when I ask him to take a left here" she said.
"Sorry madam. I cannot take a left here. And in any case it is a one way street" he said firmly.
"Nobody will catch you if you take a left. If you take a right here I will be late for my meeting. I insist you take a left here" she said.
"No madam. I need to follow the rules" he said.
She turned to me in anger. "You are also headed in the same direction. Why don't you support me and ask him to take a left?" she asked addressing me.
"The rules for Uber Share are clear, and he needs to follow the rules" I replied.
She gave me a withering look and said to me "We need to use our brains instead of following a useless map"
Then she turned again to the driver "I am going to report you for not following customer instructions".
The Uber driver kept quiet and took the right turn. I had really started admiring the driver now. Any other person would have wilted under the pressure.
She got really upset now. "Get me off here. I will take an auto. And I will not pay you" she said.
The Uber driver was about to stop to let her get off. But then she changed her mind. "How will I get an auto now? You keep driving" she ordered.
Her destination came before mine and she got off in a huff without even looking at the driver.
I noticed the driver punching a "1 star" as his rating for the customer in his Uber app. I am sure he too has been given a "1 star" by the customer.
"In today's world with that attitude she will go very far" I remarked to the driver.
"Maybe. But not in my car" he said.
At a junction, the Uber driver stopped his car and gave the right indicator to take a right turn.
"Why are you taking a right? Please take a left - we will reach 20 minutes faster" she ordered.
I and the driver looked left. The left was a one-way street.
"Sorry madam. As per Uber Share rules I cannot deviate from the route given to me by Uber on the map" he said indicating his Uber screen.
"Sorry madam. I cannot take a left here. And in any case it is a one way street" he said firmly.
"Nobody will catch you if you take a left. If you take a right here I will be late for my meeting. I insist you take a left here" she said.
"No madam. I need to follow the rules" he said.
She turned to me in anger. "You are also headed in the same direction. Why don't you support me and ask him to take a left?" she asked addressing me.
"The rules for Uber Share are clear, and he needs to follow the rules" I replied.
She gave me a withering look and said to me "We need to use our brains instead of following a useless map"
Then she turned again to the driver "I am going to report you for not following customer instructions".
The Uber driver kept quiet and took the right turn. I had really started admiring the driver now. Any other person would have wilted under the pressure.
She got really upset now. "Get me off here. I will take an auto. And I will not pay you" she said.
The Uber driver was about to stop to let her get off. But then she changed her mind. "How will I get an auto now? You keep driving" she ordered.
Her destination came before mine and she got off in a huff without even looking at the driver.
I noticed the driver punching a "1 star" as his rating for the customer in his Uber app. I am sure he too has been given a "1 star" by the customer.
"In today's world with that attitude she will go very far" I remarked to the driver.
"Maybe. But not in my car" he said.
